If this happens you will pay for the loss caused by a decline in the price of gold after a sale is made plus a cancellation fee of $35.00. It is your responsibility to offset this loss if your order is canceled and your funds are returned. If you cancel, and then gold prices decline you make us incur a loss. The moment you place an order an invoice is generated. Once an order is placed, prices are locked and not subject to market conditions. This means that you will incur penalties for ordering, having an invoice generated, and then bailing out. To protect ourselves we have implemented a market loss policy. We also count the bullion coin or bar as sold and will have hedged ourselves accordingly.Ĭustomers who place orders, have invoices generated, and then cancel thereafter make us incur losses.
We generate an invoice immediately the deal is sealed either through our website or phone. An order starts when you finalize the deal with our agents, not when the payment is made.
